About Me

Hello, I'm Magesh, specialising in 𝗔𝗪𝗦 with a robust background in Cloud 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻, 𝗔𝗜, and 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁

Skills

Experience

Education

Certification

𝗔𝗪𝗦:
- Proficient in leveraging Amazon Web Services for scalable and reliable solutions.
Artificial Intelligence AI:
- Capable of implementing artificial intelligence solutions for intelligent decision-making.
Cloud 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻:
- Adept at creating automated workflows to streamline operations in cloud.
𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁:
- Competent in developing and managing software from conception to deployment.

2024 - Current
Support Engineer II at Amazon Chennai
- As a Support Engineer II (L4) at Amazon's Global Store, I played a dual role, acting as a crucial bridge between technical support and development within AWS environments. I collaborated closely with Software Development Engineers (SDEs) to troubleshoot and resolve complex issues through in-depth root cause analysis. My focus was on implementing long-term, robust solutions to ensure system stability and performance, while also contributing to cross-functional teams to optimize the efficiency of the global e-commerce platform. A strong advocate for automation, I continuously sought ways to improve operational efficiency by advancing automation practices. Additionally, I fostered a culture of knowledge sharing and collaborative problem-solving across support and development teams, ensuring that best practices were consistently applied and shared.
2020 - 2023
Support Engineer I at Amazon Bangalore
- As a Support Engineer I (L3) at Amazon’s Product Automation & Service Team, I played a pivotal role in enhancing operational efficiency by creating automated solutions using Agile methodologies and AWS services. I led projects aimed at streamlining processes, which resulted in more flexible, reliable operations and a reduction in manual tasks. My expertise in coding and automation allowed me to develop and implement tools that automated routine tasks, significantly improving productivity. Collaboration was key, as I worked closely with various teams to identify needs and rigorously test solutions before deployment. Additionally, I provided training and created user-friendly documentation to ensure the smooth adoption of new systems across the team.

2016-2020
Bachelor of Technology at JNTUH
- Completed Bachelor of Technology at Jawaharlal Nehru Technological University Hyderabad (JNTUH), gaining a robust education in diverse engineering disciplines. The program provided a practical and theoretical understanding, equipping me with valuable skills for my professional journey

AWS Cloud Practitioner
File Storage
Architecting
Serverless
Compute
Cloud Essentials
Google IT Support Certificate
Google AI Essentials Certificate

Services

Development

In the realm of software development, I am adept at the intricate process of crafting software applications from conception to deployment. My skills encompass coding, rigorous testing, and strategic deployment, breathing life into digital tools and applications.

AWS

My proficiency extends to the Cloud, particularly AWS (Amazon Web Services). With a transformative computing model, I ensure on-demand access to a myriad of resources like servers, storage, and databases over the internet. Seamlessly integrating automation and development practices, I navigate the dynamic landscape of the cloud, building, deploying, and managing applications with finesse.

Automation

I excel in automation, where I specialize in creating systems to autonomously handle tasks. This not only reduces manual effort but also enhances operational efficiency across various domains.